Frequently Asked Questions
Everything you need to know about your gear and your order at SPORTS POINT.
How do I know which size of equipment or apparel to choose?
Each product page features a detailed 'Size Guide' button. We provide measurements for jerseys, footwear, and protective gear to ensure a perfect fit for peak performance.
Are all products sold on SPORTS POINT authentic?
Yes, we are authorized retailers for all brands we carry. Every item, from professional-grade rackets to team jerseys, is 100% authentic and sourced directly from the manufacturers.
What is your return policy for sports equipment?
We offer a 30-day return policy. Items must be in their original packaging and unused condition. Please note that customized items, such as strung rackets or printed jerseys, are non-returnable unless defective.
How long does shipping take for heavy equipment?
Standard shipping usually takes 3-5 business days. For bulky items like treadmills or basketball hoops, delivery may take 7-10 business days and will be handled by our specialized logistics partners.
Do you offer restringing services for tennis or badminton rackets?
Currently, we sell pre-strung and unstrung rackets. If you purchase an unstrung racket and specific strings, we can provide professional restringing services at our physical store locations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans for high-value equipment via Klarna and Afterpay.